Terms of Service

1. Agreement to Terms

By accessing or using JavaHost services ("Services"), you ("Customer", "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Services.

These Terms apply to all visitors, users, and others who access or use the Services. Your continued use of the Services constitutes acceptance of any modifications made to these Terms.

2. Services

JavaHost provides Java application hosting services including:

• Apache Tomcat hosting
• WildFly application server hosting
• GlassFish application server hosting
• Payara Server and Payara Micro hosting
• Related services: SSL certificates, DNS management, backups, DDoS protection

All Services are provided on European servers (Germany) with the uptime and performance guarantees specified in Section 6.

3. Account Responsibilities

When you create an account with us, you agree to:

• Provide accurate, current, and complete registration information
• Maintain the security of your account credentials (passwords, API keys, SSH keys)
• Promptly notify us of any unauthorized access to your account
• Be at least 18 years of age or have parental consent
• Be responsible for all activities that occur under your account

You are solely responsible for the content, code, and applications you deploy on JavaHost infrastructure.

4. Acceptable Use

You agree NOT to use JavaHost Services for:

• Illegal activities or hosting illegal content
• Spam, phishing, malware, or botnet distribution
• Cryptocurrency mining without prior written approval
• DDoS attacks, port scanning, or network abuse
• Adult content or copyrighted material without permission
• Torrenting or piracy
• Any activity that disrupts or interferes with our infrastructure or other customers

Violation of these rules may result in immediate account suspension or termination without refund.

5. Payment & Billing

5.1 Pricing

All prices are listed in US Dollars (USD). Prices are subject to change with 30 days' notice.

5.2 Payment Methods

We currently accept major cryptocurrencies (USDT, USDC, Bitcoin). Additional payment methods may be added in the future.

5.3 Free Trial

New customers receive a 7-day free trial on any plan. No credit card is required to start the trial. At the end of the trial, the account is automatically suspended unless a payment method is added.

5.4 Refunds

We offer a 30-day money-back guarantee on all plans. To request a refund, contact hello@javahost.org within 30 days of your first payment.

5.5 Late Payments

Accounts with overdue payments will be suspended after 3 days and terminated after 14 days.

6. Service Level Agreement (SLA)

JavaHost guarantees 99.9% monthly uptime, measured as the percentage of time your application responds successfully to HTTP requests.

6.1 Service Credits

If we fail to meet the 99.9% uptime commitment, you are eligible for service credits:

• 99.0% – 99.9% uptime: 10% credit
• 95.0% – 98.9% uptime: 25% credit
• Below 95.0% uptime: 50% credit

Credits are applied to your next invoice. SLA claims must be submitted within 30 days of the incident.

6.2 Exclusions

The SLA does not apply to downtime caused by:

• Scheduled maintenance (announced 7+ days in advance)
• Customer's application errors or misconfigurations
• Force majeure events (natural disasters, war, etc.)
• Third-party service failures outside our control

7. Limitation of Liability

To the maximum extent permitted by law, JavaHost shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Our maximum aggregate liability arising from or relating to these Terms or the Services shall not exceed the amount you paid to JavaHost in the 3 months preceding the claim.

8. Termination

8.1 Termination by You

You may cancel your account at any time from your dashboard. Cancellation takes effect at the end of the current billing period.

8.2 Termination by Us

We reserve the right to suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or fail to pay for Services.

8.3 Data Retention

After termination, we retain your data for 30 days to allow for recovery. After 30 days, all data is permanently deleted.

9. Changes to Terms

We may update these Terms from time to time. Material changes will be announced via email at least 30 days before they take effect. Continued use of the Services after changes constitutes acceptance of the new Terms.

10. Contact

If you have questions about these Terms, please contact us:

• 📧 Email: hello@javahost.org
• 💬 Live Chat: Available 24/7 via WhatsApp
• 📍 Location: Falkenstein, Germany